Fraud awareness and staying safe online

As the number of scam emails, calls and cyber incidents grow, we want to remind you of some of the simple ways that you can help to keep your information safe and protect against fraud.

Fraud awareness, and staying safe online.

What to look out for:

Requests for information

Genuine companies would never ask for your personal information such as usernames, passwords, or bank card details via a phone call, text, or email.  Be suspicious if a request like this comes through.


Do not assume an email request or phone call is genuine. If you feel something is not right, trust your judgement.

Get in Touch

If you do receive an email, phone call or text that claims to be from a Company but appears suspicious, get in touch with the company directly through a verified channel, and question it with them.

Listen to your instincts

Above all else, go with your gut. If something looks or feels wrong, then you are right to question it.

Email Scams and Attachments

Don't open emails from someone you don’t know or trust and never open an attachment within an email from a company or person you don't know (or that you were not expecting).

Spam filters are great for blocking out suspicious emails, but if one gets through the net, never reply to or click on links inside spam emails.

Social Media

Social Media provides another platform for scammers too.  Posts, tweets, or messages –anything that seems odd or too good to be true, it probably is.

Hackers may also use social media profiles to figure out your passwords or locate answers to security questions that may be asked as part of a password reset. Keep your accounts, or information, private, and only connect with people you know.

Top Tips to help you stay safe

Learn how to stay safe online and protect yourself, your family and your devices with these tips and resources

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Stay Safe Online -

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