Fibre Optic Broadband: Getting Connected

Fibre Optic Broadband: Getting Connected


Fibre Optic Broadband: Getting Connected

This article shows you how to connect and configure the equipment for your Fibre Optic Broadband service.

How to connect your equipment.  

The attending engineer will have fitted a Fibre Broadband Master Socket to your wall, similar to the one below.

If you do not have a double-socket like this, you will need to connect a microfilter to the socket before connecting your phone or router.

From this, you will connect a Fibre Broadband Router (or modem, if it is an older fibre optic installation) using an ethernet cable.

The router will also need to be connected to a power supply, using the PSU provided.

Devices, such as Laptops and VoIP Phones, are then connected to the router by Ethernet Cable. These will connect to the Ethernet ports on your router, shown in yellow on the diagram below.

In some cases, it will be necessary to connect a network switch to the router, to provide additional ports for devices. If you need this type of equipment, or for assistance with larger deployments, please email

How it should look

When connected, your equipment should look as shown in the diagram below.

Note: This particular diagram assumes that you have a single port BT socket which requires the use of a microfilter.  If you have a double socket, your router will connect directly to the broadband port.

If you have any issues setting up, please submit a ticket by emailing