999 BSL Service

The new emergency video relay service, 999 BSL, for the deaf community has been launched

Sign Language 999 BSL Service

The new, innovative 999 BSL Service has launched!  It enables deaf BSL users to contact the Police, Ambulance, Fire Brigade, and Coastguard emergency services through a BSL interpreter. ​

At the touch of a button, via the app or PC, deaf BSL users will be connected via a video link to an interpreter.

A hearing operator will receive a call from the remote BSL interpreter who then relays the conversation to a 999 operator.

The emergency video relay call allows deaf users to talk in real-time to the emergency services call handler - with the interpreter signing the handler's responses and instructions.

The app is free to use, and users will not be charged for any data use.

App and website to call 999​

The service is now available to download from the Apple/Google store. For more information and FAQ's please visit https://999bsl.co.uk/